Tuesday, 22 December 2015

Computer Awareness for IBPS Clerk Quiz 121

Here we are presenting to you all the "Quick Quiz on Computer Awareness and Knowledge", which can be expected in the ongoing IBPS Clerk 2015 Main Exam. Practise well!!  Score High!!!

21. Cross-selling covers
a) Identifying customer needs
b) Matching the products to customer needs
c) Convincing the customers of product benefits
d) Responding to questions and objections of customers
e) All of these

22. A prospect means
a) Any customer who walks into the bank
b) An employee of a bank
c) A customer who is likely to be interested in bank’s product or service
d) A depositor of the bank
e) A borrower of the bank

IBPS Bank Clerk Exam G.A. Capsule

23. The advantages of telephone interview are
a) Relatively low cost per interview
b) Good for reaching important people who are inaccessible
c) Securing co-operation which is not always possible
d) All of these
e) Only (1) and (2)

24. The best advertisement is
a) Glow sign boards b) On internet c) TV, Media
d) Print Media e) A satisfied customer

25. Acid test of a brand is
a) Brand preference b) Brand awareness c) Brand acceptability
d) Brand loyalty e) Brand equity

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26. The creation of Utility “concept was propounded by”
a) FE Clark 

b) Paul Mazur  
c) Richard Buskirk
d) Peter F Drucker e) None of these

27. “The delivery of standard of living” concept was propounded by
a) Richard Buskirk  

b) Paul Mazur 
c) FE Clark
d) Peter F Drucker 

e) None of these

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28. “Middlemen are nothing but social parasites and the sooner they are eliminated the better for society.” This statement is related to
a) Advantages of middlemen
b) Disadvantages caused to consumers due to middlemen
c) Disadvantages caused to producers
d) Disadvantages caused to government regulations
e) None of these

29. A situation in which consumer purchases are unplanned is called
a) Irregular demand 

b) Unwholesome buying 
c) Impulse buying
d) latent demand 

e) None of these

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30. The factor(s) which affect(s) product mix is/are
a) Changes in market demand
b) Production capacity
c) Marketing capacity
d) All the above
e) None of these

31. Credit cards are used for
a) Cash withdrawls
b) Purchase of air tickets
c) Purchase of consumable items from retail outlets
d) All of these
e) None of these

32. ATMs are
a) Branches of banks
b) Manned counter of banks
c) Unmanned cash dispensers
d) All of these
e) None of these

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33. Marketing is successful when
a) Demand exceeds supply
b) Supply exceeds demand
c) Exports are heavy and costly
d) Salesmen are effectively trained
e) All the above situations

34. In Marketing, market penetration means
a) Entering likely purchasers houses
b) Entering stores and shops
c) Covering a wide area of the market
d) All the above
e) None of these

35. Innovation in marketing helps in
a) Designing new products
b) Improving marketing functions
c) Increasing sales
d) New methods for increasing prospects
e) All the above

36. Product mix means
a) Distributing a mix of products
b) Collecting ideas to sell better
c) Satisfying the customers
d) Bundle of products required by the customer
e) Various products designed by the company

Computer Awareness for IBPS Clerk Quiz 120

37. Selling skills are judged by
a) Number of goods sold
b) Amount of profit earned
c) Number of customers converted
d) All the above
e) None of these

38. I understand marketing as
a) Only a process of selling
b) Meeting human and social needs profitable
c) Focusing on customers
d) Focusing only on producing goods/services
e) Only (2) and (3)

Computer Awareness Quiz for IBPS IT Officer 119

39. For a financial organization like bank, MIS means
a) Middle income scheme
b) Management information system
c) Management of information & science
d) Marketing information system
e) Only (2) and (4)

40. The balance sheet of an organization gives information regarding
a) Result of operations for a particular period
b) The financial position as on a particular date
c) The operating efficiency of the firm
d) Financial position during a particular period
e) The operating health of the firm

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